Having problems downloading system software on ps4

Visit the PS4 system software update page and select the "Reinstall system software" section. Start the PS4 console in Safe Mode: press and hold the power button, releasing after the second beep. If your PS4 console does not recognize the update file, check that the folder names and file name are correct. If this process fails, you may need to send your PlayStation console for repair. Please contact us to arrange a repair. Before you reset, have you tried these steps?

Manually update system software. Safe Mode troubleshooting. Reinstall PS5 and PS4 system software. PS5: reinstall system software. PS5: reinstall system software. PS4: reinstall system software. Still having issues? Was this article helpful? What went wrong? I found the article confusing. The article is out of date. Thank you! Need help? Contact our support specialists. Contact PlayStation Support.

The main problem seems to lie with its inability to restart itself. I installed a brand new hard drive on my PS4 and initialized it. After it initialized it said it was going to download operating system when it restarted. But it keeps restarting in safe mode and will not load the operating system. I think I've tried everything I don't know what to do. Also the power button is not working on the PlayStation 4 I started by turning on the TV and it turns on the PlayStation 4 but the power button does nothing.

Show 5 more comments. Ben benjamen That is a big indicator of a bad hard drive in most cases. You can take out the hard drive and plug it into a desktop computer before plugging it in make sure the computer is turned off if you have one to check the health of the hard drive. You can alternatively plug the 2. You can use a program called Hard Disk Sentinel which you can download here to check the health of the hard drive.

Kimberly Whitehead whit Lastly I used a different hard drive entirely and this is where I am stuck. Upon booting into Safe Mode the only option I get is 7 which is a full system initialization. I have verified the correct file I put on the USB key which is the full system file and not just the update file version 7.

The PS4 reads the file, asks if I wish to continue because everything will be deleted and I proceed. I have pressed all the buttons and so on only thing left it to turn it off. I will try a brand new store bought drive to eliminate the possibility of a bad drive but after this without dismantling the entire PS4 I have no idea how else to fix this PS4.

UPDATE: installed a brand new hard drive and without any hesitation the system did it's full initialization and booted. Working PS4. SpinKing Yes absolutely made sure it was the full system installer and not just update.

Yeah you have a bad hard drive.